Privacy Policy

Effective September 24, 2025

Introduction

This Privacy Policy describes how CredentialRx Inc. ("we", "us", or "our") collects, uses, and discloses your personal information when you use our CredentialRx service (the "Service").

1. Information We Collect

We collect several types of information from and about users of our Service, including:

  • Personal Information: When you create an account, we collect your name, email address, and other information you provide.
  • User Content: We collect the content you submit, upload, or publish through the Service, such as your educational background, professional licenses, liability insurance policies, and related data.
  • Usage Information: We collect information about your activity when you use your account, such as pages you visit, features you use, and actions you take. This information helps us operate, maintain, and improve our service, ensure security, and provide support.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve the Service.
  • To personalize your experience and deliver content and features relevant to your interests.
  • To communicate with you about your account, the Service, and related matters.
  • To analyze usage trends and preferences to enhance the functionality of the Service.

3. How We Share Your Information

We may share your personal information in the following circumstances:

  • With your consent or at your direction.
  • With service providers and partners who assist us in operating the Service and conducting our business.
  • In connection with a merger, acquisition, or sale of all or a portion of our assets.
  • When required by law, subpoena, or other legal process.
  • With our payment processor, Stripe, for payment processing and related services.

4. Third-Party Service Providers

We use third-party service providers to help us operate and improve our Service:

  • Stripe: We use Stripe for payments, analytics, and other business services. Stripe may collect personal data including via cookies and similar technologies. The personal data Stripe collects may include transactional data and identifying information about devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection, loss prevention, authentication, and analytics related to the performance of its services. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
  • PostHog: We use PostHog for product analytics to understand how users interact with our Service. PostHog collects usage data such as pages visited, actions taken, and feature engagement. This information is associated with your account and helps us improve the user experience and develop new features. PostHog may use cookies and similar technologies. You can learn more about PostHog and read its privacy policy at https://posthog.com/privacy.

5. Your Choices and Rights

You may update, correct, or delete your account information at any time by logging into your account. You may also have certain rights regarding your personal information, such as the right to access, rectify, or erase your data. To exercise these rights, please contact us using the information provided below. If you no longer wish to have this information associated with your account, you may request deletion of your account at any time. Upon account deletion, your personal and activity data will be permanently removed from our systems, subject to any legal or security-related retention requirements.

6. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

7. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at support@credentialrx.io.