Support
We're here to help you get the most out of CredentialRx
About Our Service
CredentialRx is an AI-powered platform designed specifically for healthcare professionals to digitize, organize, and manage medical credentials effortlessly. Our service helps physicians and Advanced Practice Providers (APPs) track licenses, certifications, CME credits, and other professional credentials in one secure location.
Send everything hospitals need for credentialing with a single click using our credentialing packets feature, or let our AI process your documents automatically through QuickDrop.
Common Support Topics
Getting Started
Download the CredentialRx mobile app from the App Store or Google Play Store for the best experience. Create an account to start adding your credentials.
QuickDrop Document Processing
Upload photos or PDFs of your credentials and our AI will automatically extract all relevant information. You can also forward documents to your personal QuickDrop email address for automatic processing without even needing to leave your inbox.
Creating Credentialing Packets
Select the credentials you want to include, generate a packet, and share it with credentialing offices via a secure link that works every time.
Renewal Reminders
Set up automatic reminders for license and certification renewals so you never miss an important deadline.
Account & Data Deletion
You can delete your account and all associated data at any time directly from the mobile app. For detailed instructions, visit our Account & Data Deletion page.
Additional Resources
Learn how we protect your medical credentials and personal information
Understand your rights and responsibilities as a user
Step-by-step instructions for deleting your account or specific data